Ms. Anubhuti Sanghai

   
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  Non-executive Director  
(Chartered Accountant)

With over 20 years experience in the banking domain, Ms. Sanghai heads Operations & Customer Service for ICICI Bank. She is presently responsible for all Operations of the Bank including Retail (account opening & servicing, clearing currency management, retail lending including credit cards, secured & unsecured lending etc.), Credit Middle Office, Treasury Operations & Controls & International Operations. Further, she is also responsible for driving Customer Service Quality & Phone Banking. She has spent over 6 years in the Treasury domain at ICICI Bank and was instrumental in laying the foundation of some very key controls in the Bank’s treasury and in Institutionalizing Treasury Processes.